| Position | : Presales Lead |
| Department | : Projects / Technical Services |
| Industry | : ELV, ICT, CCTV, ACS, AV,FAS, PAS, Audio Visual& IT/ITeS Infrastructure systems |
| Location | : Kochi / Kerala |
Job Summary
The Presales Head is responsible for providing technical expertise and support throughout the sales cycle for Extra-Low Voltage (ELV) systems, Information Communication technology (ICT), Electronic Security systems, AV systems and IT/ITeS infrastructure projects. This includes engaging with clients, consultants, and internal teams to understand project requirements, designing technical solutions, preparing proposals, and ensuring compliance with standards and best practices. The candidate will focus on systems such as ELV Structured cabling, Wired andWIFI Networking, Hybrid Telephony systems, CCTV, Access Control, Fire Alarm (Addressable), Public Address, IT Active system Components (Routers, Switches, Firewalls, Servers, Storages, Etc), and Datacenter Solutions.
Key Responsibilities:
Technical Sales Support
- Collaborate with the sales team to identify customer requirements and propose appropriate solutions.
- Conduct site surveys, client meetings, and technical presentations to gather information, demonstrate product capabilities and propose right solutions as per client requirements.
- Respond to RFPs, RFQs, and tenders with detailed technical proposals and compliance statements.
Solution Design & Proposal Preparation
- Design and develop cost-effective and compliant ELV, ICT, IT/ITeS, Electronic Security, Building management systems, datacenter solutions and Audio visual system solutions using industry standards
- Create detailed BOQs, schematics, system architectures, single-line diagrams (SLDs), and technical datasheets.
- Ensure all proposals meet regulatory, safety, and client-specific requirements.
Documentation and Drawings
- Work closely with CAD and design teams to develop Auto CAD drawings, shop drawings, and layout plans.
- Provide system architecture diagrams, network topology, and integration plans for complex systems.
- Prepare Method Statements, Compliance Sheets, and Material Submittals.
Product Knowledge & Technology Evaluation
- Stay updated on latest technologies and products in ELV, ICT, IT/ITeS, Electronic Security, Building management systems, Audio visual system solutions and datacenter solutions.
- Evaluate new technologies and provide input on product selection and vendor engagement.
Client & Stakeholder Engagement
- Conduct technical discussions with clients, consultants, and internal project teams.
- Present proposed solutions during client meetings and technical workshops.
- Support client presentations and clarify technical concerns during the tender process.
Coordination & Handover
- Coordinate with project, procurement, and implementation teams for smooth project handover.
- Assist project execution teams by clarifying technical elements and ensuring design integrity.
Core Systems & Technologies Covered:
- Structured Cabling Systems: Copper (Cat6/6A), Fiber Optics, patch panels, cable management.
- CCTV Systems: IP & Analog, VMS, analytics, video storage solutions.
- Access Control Systems: Biometric, card-based, turnstiles, and integrated systems.
- Fire Alarm Systems: Addressable systems, detection devices, control panels (NFPA, BS standards).
- Public Address / Voice Evacuation: Paging, BGM, EN54-compliant systems.
- IT Infrastructure (Active Systems): Core and edge switches, routers, wireless controllers, firewalls. NMS softwares, Servers, Storages, backup devices, Etc
- Datacenter Solutions: Racks, UPS, PDUs, cooling, containment, and monitoring systems.
- Intercom / Hybrid Telephony systems, SMATV/IPTV, BMS (as optional systems)
- AV Solutions for board rooms , Meeting Rooms and Convention Centres, Etc Qualifications & Experience:
- Any degree in Electronics, Electrical, Telecommunications, or IT Engineering.
- Minimum 10-15 years of experience in a presales or technical design role for ELV, IT and Security systems.
- Proven experience in designing and preparing proposals for large-scale integrated systems.
Preferred Qualities: - Customer-focused with strong interpersonal skills.
- High attention to detail and commitment to quality.
- Team player with the ability to work independently.
- Willingness to travel to client sites when needed.